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About us

Smithies Outback is a four wheel drive and camping store that is located in Pakenham, Victoria. We stock top brands that we use and test ourselves during competitions and also when we are out camping with our families and friends. Some of the brands we stock include Warn, Ironman 4x4 and OZtrail.

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ABOUT US


Smithies Outback Gear has a quality approach to everything 4WD & camping related, with an unlimited reach in the industry, we can provide for your 4x4ing & camping needs.

 

To provide a quality service means we look for ways to:

           Ensure we have information and resources to support our operations

          Understand the needs of our industry, our clients and customers

          Select and train our staff to maintain high standards

          Continuously ensure quality

          Ensure regulatory compliance

          Monitor our clients and customersí level of satisfaction after completion of work

          Set and review measurable business objectives

          Commit to continuous improvement.

This statement indicates our attitude to our relationship with our customers and our standards of service.

We request your wholehearted support in actively pursuing this quest for quality.

 

Our business purpose is to provide quality components that we trust and use in our 4WD and camping adventures. This allows us to offer the best 4WD suspension & accessory fitting including driveline services to best suit your individual requirements, combined with A grade customer service & competitive pricing we aim to please!

To show we mean what we say, Smithies Outback gear offer a 2 year or 40,000 kilometre warranty on all products and services we offer unless stipulated at the time of sale.

 

 

Mission

 

Smithies Outback Gear is committed to providing quality repairs to our customerís vehicles.

We will work towards achieving this vision by obtaining feedback from our customers and ensuring that we always meet or exceed their expectations.