Returns Policy



  • You may return your product within 14 days of us dispatching your purchase to you provided that products returned must be in the original unopened packaging and the packaging must not be damaged with a valid Proof of Purchase
  • Any opened packaging will not be accepted to be returned.
  • Under no circumstances will we refund monies before we have received your product back to our premises and checked it as being in the original unopened and undamaged packaging.
  • All returns are subject to a $ 20.00 administration fee which you authorize us to be deducted off the balance to be refunded to you
  • We may refund by cheque, credit card or PayPal
  • Refunds take approximately 2-4 weeks to process by cheque, approximately 5-10  days by credit card and approximately 2-3 days by PayPal.
  • Freight on returns will be payable by you on the return of any items, unless prior concessions have been authorised.
  • This policy applies in case you change your mind and it is in addition to and doesn’t affect your statutory rights under Competition and Consumer act 2010. If the goods are faulty or not as described, you will always be entitled to return the goods to us.