Shipping Policy

Shipping Policy

 

Our Carriers

Due to selling items largely varying in size and weight we use a number of different carriers. Most parcels will be sent using Sendle or AusPost. However for those larger items other reputable companies may be used.

 

Shipping times

Most orders will be processed within 1-2 business days, however larger items may take 3 days. If for some reason there is a delay we will contact you as soon as possible to let you know.

 

Delivery times

*Please note: Estimated delivery times are from when the parcel is sent and only account for business days. Orders are processed and sent as soon as possible as we know how important it is to receive your purchase promptly. This does not include delays beyond our control.

1. Delivery to remote areas may take longer than the standard estimated times.

 

Stock Shortages

We do everything we can to make sure our stock levels are correct. However we sell on a number of platforms and this may alter stock amounts. We will do everything we can to fill your order and get it out to you as soon as we can. If we have any issues, we will contact you to discuss.

 

Late Deliveries

Unfortunately once parcel have left us the delivery times are out of our control. If you have checked you tracking and cannot find an update on your parcel give us a call, we are more than willing to help trace your parcels whereabouts.

 

Returns

Please see our returns policy here.

 

Shipping Overseas

We do not currently ship overseas